Trouble setting up your new Netgear modem.One of my friend in Australia got a Netgear modem from Optus (Internet service provider).He called me up to get some information on the setup. Then I thought why not write a post on the same.
Steps you need to follow
- First of all connect your Netgear modem to the computer with the Ethernet cable ( mostly yellow in color).
- If you are using a computer with windows operating system then click on start button --->All Programs -->Accessories ---> Command Prompt
- Type in ipconfig and find the default gateway address
- Open the Internet explorer or any browser and in the address bar type in the default gateway address. (It can be 10.1.1.1 or 192.168.1.1 or 192.168.0.1)
- Now if you let a dialog box asking for username and password
- Type username: admin ; password: password
- Click on Basic Settings on the left hand side
- Encapsulation : PPPoE ( PPP over Ethernet)
- Login : (Your complete Optus Username example: john@optusnet.com.au) and type in the password that you got from Optus
- NAT - Enable
- Click on Apply
8. Now go to ADSL Settings
- Multiplexing method : LLC - Based
- VPI : 8
- VCI : 35
- DSL Mode - Auto
10. Connect to the Internet and enjoy !
I will cover the wireless settings in my next blog post. I hope it was useful for everyone. This is the only way to update the Netgear modem.Its not only for Optus customers.Its similar for all ISP just the login and password info differs
Very disappointed in Netgears tech support. We were told we needed to pay $160+ for services to my computer to get the router working after buying a $180 router. Anyone have trouble with that. We had difficulty understanding the lad and ask to speak to an american rep and they told me they didn't have one. Really? That is against the law FYI.
Call your local cable company for $35 they came in and all is good.
Ya I understand. Netgear tech support does not even help if the modem is out of warranty and that is pathetic. The ISP can help but they have limited support such as wireless setup.
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